FlyTask AI customer support assistants provide real-time, personalised support by accessing your company's information during interactions, whether on your website, app, or platform. They handle routine inquiries, freeing your team to focus on complex issues. Best of all, they deliver in-context conversations for exceptional customer interactions.
Supports multiple documents
Our AI reviews data in 40 languages
Ask questions based on your doc input
AI reads upload Doc for instant answers
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McKinsey reported in 2023 that:
“AI-enabled customer service is now the quickest and most effective route for institutions to deliver personalised, proactive experiences that drive customer engagement.”
Our AI assistants engage and educate customers with targeted messages, interactive guides, and product tours. By leveraging AI for automatic customer engagement and relevant content delivery, FlyTask reduces support requests and improves user experience.
FlyTask AI Assistants revolutionise customer support by reading, analysing, and replying to emails in under 2 minutes, enabling support teams to consistently exceed Service Level Agreements effortlessly. Our advanced AI assistant ensures swift handling of high volumes of email inquiries.
Break barriers and soar to new heights with FlyTask's efficient scaling solutions. Seamlessly deliver multilingual support tailored to diverse customer needs worldwide, spanning over 40 languages to ensure no market is left untapped. Elevate communication with your team and customers alike, laying the groundwork for unparalleled global success.
Integrate FlyTask with customer data from other tools and services to enable context-rich interactions. Easily incorporate FlyTask into your existing workflows and/or software to streamline operations and create a centralised support solution.
Streamline your support by connecting customers to the right team member through a universal inbox. Manage, resolve, and track conversations with features like automated workflows, message prioritisation, and shared inboxes.
Limited availability tied to business hours and staff schedules
Risk of delayed responses and customer dissatisfaction
Reliant on human agents, risking service inconsistencies
Struggles with scalability as demand increases
Often lacking in personalisation
Reliant on manual data analysis for insights
Available 24/7
Instant responses and resolutions
Consistent service quality
Handles multiple conversations concurrently
Personalised responses based on user history & preferences
Leverages machine learning for data-driven insights
Customise responses for queries about your website, documents, and more.
Integrate the chatbot with applications beyond answering questions.
Develop bots for different use cases or websites.
Implement safeguards for reliable responses.
Keep the chatbot updated regularly.
Extend capabilities to social media, email, and SMS.
Collect visitor information.
Efficiently manage large-scale training tasks.
Set different access levels for team members.
